As a general guide, appointments are available with the doctors and nurse between the following times Monday through to Friday, later appointments are available with the GP on a Tuesday evening as part of our extended hours and improved access service, please see consulting times below.

Appointments are available every morning and afternoon except Thursday afternoons when the surgery is closed

Please note that 5 minute blood test appointments are available from 08:30 each morning Monday - Thursday.

We offer later appointments with the nurse on a Tuesday evening as part of our extended hours service, please check our opening times and availability of these appointments with our receptionists.

You can now access additional Primary Care Services in the evening and at weekends.

What is Improved Access?

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekends. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointments at another practice.

Appointment Information

These appointments are available 18:30 - 20:00 Monday - Friday, Saturdays, Sundays and bank holidays. Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse of Health Care Assistant. We are keen to balance the importance of continuity of care with the convenient access for patients, while ensuring that the service is safe.

How to Book

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service. 

For more information, please contact your usual GP Surgery.

If you require urgent medical assistance when we are closed please dial 111. Calls to NHS 111 are free from landlines and mobiles. If you have a life threatening emergency please dial 999. 

Our telephone lines are closed from 18:30 in the evening, and also at weekends, and bank holidays

The Surgery is closed on a Thursday from 12:00 - urgent medical assistance can be arranged via Burbage Surgery. When calling us after 12pm, you will automatically be diverted to Burbage Surgery.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Minor Injury departments in the locality are located in Andover, Thatcham and Chippenham, further details of each can be obtained by clicking the links below:

Andover

Thatcham

Chippenham

Swindon

Alternatively you can search the NHS (this link will open in a new window – pop ups must be allowed) website for the service you require, closest to you.